Terms and Delivery Conditions

Thank You for your kind support, we greatly appreciate it.  Please take a moment to read through our terms and disclaimers as stated below before proceeding to browse through our website.


Terms & Conditions:

Deliveries require up to 2 working days upon confirmation of order, unless otherwise stated:

 

Delivery in Klang Valley

  1. Deliveries are free with a minimum order of RM300.00
  2. A delivery fee of RM25.00 per location is applicable for orders below RM300.00 or customers can choose to do a self-collect of wines.
  3. No deliveries usually on public holidays, Saturdays & Sundays but can be arranged, with adequate prior notice.
  4. Regular deliveries will be carried out from Monday to Friday, between 10am – 12pm or 2pm – 5pm, upon confirmation of order and payment.
  5. Confirmation of orders and delivery time will be confirmed via email or sms.

 

Delivery for the rest of Peninsular Malaysia

  1. Delivery is free with a minimum order of RM500.00
  2. A delivery fee of RM40.00 per location is applicable for orders below RM500.00.
  3. No delivery on public holidays, Saturdays & Sundays but can be arranged, with adequate prior notice.
  4. Regular deliveries will be carried out from Monday to Friday at a specific date and time as agreed when our customer service officers contact you and upon confirmation of order and payment.
  5. Confirmation of orders and delivery time will be confirmed via email or sms.

 

  • Deliveries will only take place for addresses provided that are either a residential apartment, condominium, landed house or a corporate office address.
  • If you are not able to receive the purchase personally, please notify us of an appointed person with whom we can liaise with.
  • NZU will duly inform you for updates and further arrangements if necessary due to adverse weather conditions or unforeseen delivery circumstances hinders the delivery process.
  • Do take note that delivery will be performed by either our New Zealand Unlimited logistics team or by an appointed logistics partner.



Payments

Payments can be made with cash upon delivery.

For Credit Card payments, our customer service officers will contact you to obtain your credit card details.  Deliveries will be made once payments are confirmed.



Orders and Availability:

Can be done via the website, email or by calling in to the numbers as stated on our website.

All orders are subject to acceptance and availability.

You will receive an email or phone call or SMS acknowledging the details of your orders upon placing of orders.

Orders will unfortunately not be accepted if we are unable to obtain authorization for your payments, or that the item ordered is out of stocks or you do not meet the eligibility.

We reserve the right to cancel unpaid orders at any time after due payment date.

 

Self-Collection of Wines:

From our HQ at Unit 2-1, 2nd Floor Office Suite, Tower B, SOHO Suites @ KLCC, No. 20, Jalan Perak, 50450 Kuala Lumpur, Malaysia

Can be done within 24 hours of order placement.

 

Receiving of Goods:

  1. Please take time to check through your purchase upon delivery and DO NOT SIGN on the delivery documents unless you are satisfied with your purchase.
  2. Once the acknowledgement of “Goods Received in Good Condition” is signed, New Zealand Unlimited Sdn Bhd will not be responsible for any alleged discrepancies discovered later.


Prices & Vintages:

  1. Prices shown online are in Ringgit Malaysia and are subject to Goods and Services Tax (GST) at the prevailing rate.
  2. Prices and vintages on this website are subject to stock availability.
  3. Wines sold are in 750ml unless otherwise stated.
  4. New Zealand Unlimited reserves the right to adjust the prices of the product and remove any offer/promotion without prior notice.